Privacy Policy
Privacy Policy
Last updated: April 7, 2026
This Privacy Policy describes how Foniti (“we”, “us”, or “our”) collects, uses, and protects your information when you use our services.
Foniti provides an AI receptionist solution for dental clinics that answers patient calls, books appointments, manages scheduling, and integrates with dental practice management systems.
By using Foniti’s website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
Account
Means a unique account created for a clinic or user to access the Foniti platform.
Company
Refers to Foniti, the provider of AI receptionist services for dental clinics.
Cookies
Small files placed on your device that help improve website functionality and user experience.
Country
Refers to the country where Foniti operates or where the user accesses the service.
Device
Any device capable of accessing the service such as a computer, smartphone, or tablet.
Personal Data
Information that identifies or can identify an individual.
Service
Refers to the Foniti AI receptionist platform and website.
Service Provider
Third-party companies or individuals that assist in providing Foniti services such as hosting, analytics, communication infrastructure, or integrations.
Usage Data
Data collected automatically when using the service.
Website
Refers to Foniti, accessible at your official domain (e.g., foniti.com).
You
Means the individual, dental clinic, or organization using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may collect personal information including but not limited to:
• Name
• Email address
• Phone number
• Clinic information
• Appointment information
• Patient contact details provided during calls
• Address and location information
This information is used to operate the Foniti AI receptionist and manage clinic communications.
Usage Data
Usage Data is collected automatically when using the Service.
This may include:
• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visits
• Device identifiers
• Diagnostic data
This data helps us improve system performance and reliability.
Tracking Technologies and Cookies
Foniti uses cookies and similar tracking technologies to improve user experience and analyze website activity.
Types of cookies we use include:
Essential Cookies
Required for the basic operation of the website and platform.
Functionality Cookies
Allow us to remember preferences such as login details and settings.
Analytics Cookies
Help us understand how users interact with our website so we can improve our services.
Users can control cookie settings through their browser preferences.
How We Use Your Data
Foniti may use Personal Data for the following purposes:
To Provide the Service
To operate the AI receptionist, manage calls, book appointments, and synchronize with dental practice management systems.
Account Management
To create and manage user accounts for dental clinics.
Communication
To contact users via email, phone, or SMS regarding service updates, support, and operational notifications.
Service Improvement
To analyze system performance and improve AI capabilities.
Security
To detect and prevent fraud, abuse, or unauthorized access.
Business Operations
To manage internal analytics, platform development, and business processes.
Sharing Your Personal Data
We may share your information in the following cases:
With Service Providers
We may share data with trusted providers who help us operate the platform, including hosting, telephony, and analytics services.
With Dental Software Integrations
Foniti may exchange appointment data with supported dental Practice Management Systems (PMS) to synchronize schedules.
Business Transfers
If Foniti is involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction.
Legal Requirements
We may disclose information when required by law or to protect the rights and safety of Foniti or its users.
Data Retention
Foniti retains personal data only as long as necessary to:
• Provide and maintain our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Usage data may be stored for internal analytics and system improvement.
Data Security
We take appropriate technical and organizational measures to protect personal data.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
SMS Communications
If you opt in to receive SMS communications from Foniti, you may receive messages related to:
• Appointment confirmations
• Scheduling updates
• Service notifications
• Customer support communications
Message frequency may vary depending on activity.
Opt-Out
You may opt out at any time by replying STOP to SMS messages.
To re-subscribe, reply START.
Standard message and data rates may apply depending on your carrier.
Foniti will not sell or share your phone number with third parties for marketing purposes.
Children’s Privacy
Foniti services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children under 13. If such information is identified, it will be deleted.
Links to Other Websites
Our website may contain links to third-party websites. Foniti is not responsible for the privacy practices of those external websites.
We encourage users to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.
Continued use of the service after changes means acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Email: support@foniti.com
Website: https://foniti.com