Privacy Policy

Last updated: April 7, 2026

This Privacy Policy describes how FONITI, a software product operated by PIXCELIT (“we”, “us”, or “our”), collects, uses, and protects information when you use our platform.

FONITI is a subscription-based software platform that enables dental clinics to manage front-desk communication, including call handling and appointment scheduling, through automated systems.

By accessing or using FONITI, you agree to the terms of this Privacy Policy.

Definitions

Platform / Product
FONITI, the software application

Company
PIXCELIT

User / You
Any individual or organization using the platform

Personal Data
Information that identifies or relates to an individual

Usage Data
Data collected automatically from use of the platform

Service Providers
Third parties that support platform infrastructure (e.g., hosting, telephony)

Scope of Data Processing

FONITI is a software platform used by dental clinics to manage communication workflows.

We process data on behalf of our users (clinics) to enable platform functionality. Clinics are responsible for determining what data is collected and how it is used in their operations.

Information We Collect

Information Provided by Users

We may process the following information as part of normal platform usage:

• Account information (name, email, login details)
• Clinic or business information
• Appointment and scheduling data
• Contact details provided during communications (e.g., name, phone number)

This information is used solely to operate the platform.

Usage Data

We automatically collect limited technical data such as:

• IP address
• Browser type
• Device information
• Pages accessed and timestamps

This data is used to maintain performance, security, and reliability.

Cookies

We use cookies and similar technologies to:

• Enable essential functionality
• Store preferences
• Analyze platform performance

You can manage cookies through your browser settings.

How We Use Information

We use data strictly to:

• Provide and operate the platform
• Enable call handling and appointment scheduling features
• Maintain system performance and reliability
• Communicate with users regarding account or service updates
• Ensure security and prevent misuse

We do not sell personal data.

Data Sharing

We may share data only in the following cases:

Service Providers
With trusted infrastructure providers (e.g., hosting, telephony, analytics) strictly for operating the platform.

Integrations
With third-party systems connected by the user (e.g., scheduling or practice management systems).

Legal Requirements
If required by law or to protect rights and safety.

We do not share data for advertising or marketing resale purposes.

Call and Communication Processing

FONITI processes calls, messages, and related data solely to provide platform functionality, such as:

• Responding to incoming calls
• Scheduling and confirming appointments

Call data may be temporarily processed or stored to enable these features and improve system reliability.

Nature of Data Handled

FONITI is designed to handle administrative communication data only, such as:

• Contact details
• Appointment scheduling information

The platform is not intended for medical records, diagnosis, or treatment data, and does not provide medical advice.

Data Retention

We retain data only for as long as necessary to:

• Provide the platform
• Maintain system integrity
• Comply with legal obligations

Users may request deletion of their data, subject to legal requirements.

Data Security

We implement reasonable technical and organizational measures to protect data.

However, no system is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Data may be processed on servers located in different countries.

By using the platform, you consent to such transfers.

Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion

To exercise these rights, contact: support@foniti.com

SMS and Communications

If enabled, users may receive:

• Appointment confirmations
• Scheduling updates
• Service notifications

You can opt out at any time by following instructions in the message.

We do not sell or share phone numbers for marketing purposes.

Children’s Privacy

FONITI is not intended for individuals under 13.

We do not knowingly collect data from children.

Third-Party Links

The platform may include links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted with an updated “Last updated” date. Continued use indicates acceptance.

Contact

For questions or requests:

Email: support@foniti.com
Website: https://foniti.com

By using FONITI, you agree to this Privacy Policy.